Returns & Exchanges
At NÜMPH, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return policy from the day you receive your order. Please ensure that all items are returned in their original condition with all tags attached to qualify for a full refund.
Register Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging or a sturdy box, ensuring the delivery note is included inside.
Ship the Package
Attach the provided prepaid return label to the outside of your parcel and drop it off at your nearest authorized service point.
Receive Your Refund
Once our warehouse has inspected the returned goods, we will process your refund to the original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing